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Accessibility Statement

Aloha 369 Massage & Wellness | Navarre, FL

Effective Date: January 1, 2025

Our Commitment

At Aloha 369, we believe transformational healing is for everyone. We are committed to ensuring that our website and wellness services are fully accessible to all individuals, including those with disabilities, veterans, and members of our community with unique accessibility needs. We continually work to improve the accessibility of our digital and physical spaces so that every person who seeks healing with us can do so with ease, dignity, and confidence.

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Website Accessibility Standards

We strive to ensure our website conforms to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA — the internationally recognized standard for web accessibility. Our ongoing efforts include:

📱 Visual Accessibility

  • High contrast text and background color combinations for easy readability

  • Scalable text that can be enlarged without loss of content or functionality

  • Descriptive alternative text on all images throughout the website

  • Clear, consistent page layouts that are easy to navigate visually

⌨️ Navigation & Usability

  • Full keyboard navigation support throughout the website

  • Clear and consistent navigation menus on every page

  • Descriptive link text so every clickable element is clearly identified

  • No content that flashes or strobes in a way that could trigger photosensitive conditions

🔊 Screen Reader Compatibility

  • All pages are structured with proper heading hierarchy for screen reader navigation

  • Form fields are clearly labeled for assistive technology compatibility

  • PDFs and downloadable documents are formatted to be screen reader friendly

  • Videos and multimedia content include captions and transcripts where applicable

📋 Forms & Booking

  • Our online booking system is designed to be fully accessible and usable by all clients

  • Form fields include clear labels, instructions, and error messages

  • Clients who experience difficulty booking online are encouraged to call us directly at (850) 936-5300 — we are always happy to assist

Physical Accessibility

At our Navarre, FL studio we are committed to providing a welcoming, accessible physical environment for all clients:

  • Accessible parking available at our Navarre Pkwy location

  • Ground level access to our studio space

  • Wheelchair friendly treatment rooms and common areas

  • Adjustable treatment tables to accommodate a wide range of mobility needs

  • Sensory considerate environment — soft lighting, calm atmosphere and quiet spaces available upon request

  • Service animal friendly facility

Veteran & Disability Specific Accommodations

At Aloha 369 we are proud to specialize in veteran care and warmly welcome clients managing service related injuries, PTSD, mobility limitations, chronic pain, and disability related needs. We offer:

  • Customized treatment plans tailored to individual physical and emotional needs

  • Adaptive massage techniques for clients with limited mobility or medical considerations

  • Optum insurance accepted for qualifying veterans and clients

  • Flexible scheduling to accommodate medical appointments and veteran care schedules

  • Private, calm treatment rooms for clients with sensory sensitivities or PTSD

  • Compassionate, trauma informed care from our entire professional team

Third Party Tools & Platforms

Our website may utilize third party tools for booking, payments, and communications. While we strive to work only with accessible platform providers, we acknowledge that some third party content may not fully meet accessibility standards. If you encounter any barrier within a third party tool, please contact us directly and we will assist you personally.

Known Limitations

While we are committed to full accessibility, we acknowledge that some areas of our website may still be in the process of improvement. We are actively working to identify and resolve any accessibility gaps and welcome your feedback to help us do so.

Feedback & Contact

We welcome feedback from all visitors and clients regarding the accessibility of our website and services. If you experience any barrier, difficulty, or have a specific accessibility request, please reach out to us directly:

Aloha 369 Massage & Wellness 8418 East Bay Blvd, Navarre, FL 32566 📞 (850) 936-5300 📧 normakealmt@gmail.com

Monday – Friday: 9am – 6pm Saturday: 10am – 4pm Sunday: Closed

We aim to respond to all accessibility related inquiries within 2 business days.

Updates to This Statement

This Accessibility Statement was last reviewed and updated on January 1, 2025. We are committed to reviewing and updating this statement regularly as we continue to improve accessibility across all areas of our website and physical location.

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